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We help webshops with e-commerce strategy and market expansion.

Expanding your e-commerce business abroad can be daunting, with language barriers, local regulations, and unfamiliar markets. Navigate the challenges of international expansion with our market expansion and strategy services.

Discuss your opportunities
Market analysis

Understand your competition and lock in your positioning to succeed in your new market 
Webshop review

Webshop audits focusing on increasing conversation through proper localisation
Webshop translations

High quality webshop translations that ensure your customers can shop in their own language
Business roadmaps

Tailored business roadmaps and board workshops on e-commerce strategy

Local presence

Add legitimacy to your webshop with local return addresses and phone numbers
Terms & conditions authoring

Stay within the legal guidelines with terms & conditions tailored for your webshop and market
Conversation rate optimisation

Sometimes it's not clear what the problem is. We do a 360 degree review to get you converting
Translation quality review

Ensure your webshop's translation are on point with a thorough quality review by a native

We supply webshops with native staff on demand.

When expanding to new markets, one of the biggest challenges is finding native staff to do translations, customer service, and other tasks that require a native touch. Our in-house teams from more than 20 countries gives you the access to individuals who understands the local culture and speaks the language of any market you are in.

Discuss your opportunities
Outsource customer service

Outsourcing customer service is more scalable and less expensive than doing it internally
B2B Sales Support

We serve your B2B customers in their native language and boost sales
Webshop and product translations

High quality e-commerce translations powered by AI and native translators

Performance marketing services

Native growth marketing specialists for ongoing digital marketing work and strategy
E-commerce management

We have e-commerce managers from +14 countries ready to help you by the hour

We tailor and integrate software tools for efficient e-commerce processes.

As a webshop owner, the rapid development of new technologies can be difficult to keep up with. We make sure to stay up-to-date with the newest developments so you do not have to, ensuring that your webshop is able to benefit from the newest technologies.

Discuss your opportunities
Chat automation

A chatbot allows you to automate upwards of 15% of all customer service from day one
Automated conversation analysis

Automate and improve customer service analysis and reporting with artificial intelligence 

Email automation

Automate 40% of customer service emails with an intelligent contact form for your site
Technology setup and integrations

Connect your systems to some of the best software for process improvement in e-commerce

See all cases
We have done work for more than a 1000 webshops. We have gathered some of our work here in a collection of cases.
Featured case
Creativ Company
We did a Site Check for Creativ Company's German webshop. After having implemented our suggestions, they experienced a 94% uplift in conversion rate.
Little girl with arts and craft crown
Featured case
Boom Butik
We made a chatbot for Danish fashion brand, Boom Butik. On day 1, it answered 15% of their conversations, while matching the website in tone of voice and design.
Woman in Boom Butik sweatsuit in the water
Featured case
Matsmart - Motatos
We do customer service in five markets for Motatos, as well as supply technology for customer service that facilitates data-driven decision making in the organisation.
Motatos parcel on the floor
Group photo of part of MakesYouLocal's team of e-commerce specialists

E-COMMERCE SPECIALISTS FROM

Our teams of e-commerce specialists support almost all European markets, with native expertise and lived experience from being born and raised there.

map-myl-countries-pink-05-1
A GLOBAL REACH DEMANDS

LOCAL PRESENCE

When shopping online, more than half of consumers prefer an experience that is local; an experience in their language that offers their preferred payment methods, uses the popular shipping methods, and has the right trustmarks for that market etc.

We call this localisation and whether a website is localised properly or not can make or break the success in a new market.

Our native e-commerce specialists from all over Europe help ambitious brands and retailers acquire this trust from their desired consumers, and succeed in their international aspirations.

MARKET FACT SHEETS & LOCAL MARKETING CALENDARS

CHECK OUT OUR FREE RESOURCES

  • Local Marketing Calendar
  • E-commerce fact sheets

Localise your marketing strategy

Making sure that your marketing content is always relevant and well-timed is difficult. Mother's Day, for instance, is celebrated on more than 10 different days in the spring throughout Europe – did you know that?

Subscribe to our Local Marketing Calendars and receive an email every quarter with the most important dates in the coming three months across 13 countries.

 

Local Marketing Calendar pages

 

14.1M users whiteboard

 

Understand the market situation

If you have a dream of succeeding in a new market with your webshop, it's important to understand the new market you are targeting.

Our e-commerce specialists have developed market fact sheets for multiple markets to help you stay on top when expanding abroad.

UNLOCK YOUR WEBSHOP'S POTENTIAL WITH

NATIVE E-COMMERCE MANAGERS

Having someone who has been born and raised in the market you are expanding to give their input on your webshop is great. If they also happen to be e-commerce specialists? That is close to priceless. 

We have native e-commerce managers from more than 20 countries. Their input comes from that priceless point where lived culture and learned e-commerce meet, where they see and note things that you would not have had a chance to spot without the lived experiences of being raised in a country.

 

close up picture of e-commerce handbook
Antonella, no background

DOES YOUR WEBSHOP HAVE INTERNATIONAL ASPIRATIONS?

Have a chat with our expansion specialist, Antonella

It's free, has no conditions, and can take however long you would like it to take!