Get a native e-commerce manager on your team

When you expand internationally, assumptions from your home market will only take you so far. Our native e-commerce managers bring lived experience, local insight, and hands-on expertise to your team. They help you fine-tune the customer experience, align with market expectations, and grow faster. With a dedicated specialist by your side, you avoid costly mistakes and build a brand that feels truly local.

Get expert eyes on your setup

Meet our e-commerce managers

Group photo of part of MakesYouLocal's team of e-commerce specialists

Local knowledge meets e-commerce experience

Having someone who grew up in your target market reviewing your webshop is invaluable. But when that person is also an experienced e-commerce specialist? That's when real growth happens.

With native e-commerce managers from more than 20 European markets, we combine deep cultural understanding with hands-on online retail experience. Our specialists spot the small details that can make or break your success – things only a local would notice, but that make a major difference in customer trust and conversion rates.

They act as your trusted sparring partner abroad, helping you adapt faster, compete with local brands, and deliver a customer experience that feels truly native from day one.

portrait of a french e-commerce specialist

Meet your French Specialist, Agathe

Agathe is our native French e-commerce manager. She supports both ongoing customer service clients and companies needing ad hoc support for their French operations. Whether for long-term growth or project-based needs, Agathe brings market insight and local understanding to every task.

Examples of how Agathe can help you grow in France:

If you see a sudden drop in French orders, Agathe can review your checkout, pricing, and local expectations to identify friction points and help recover lost sales.
To ensure a smooth shopping experience, she regularly performs test orders to spot potential issues before they affect your conversion rate.
When sales slow down, Agathe can carry out a Gap Analysis that highlights weaknesses in areas like local marketing, brand visibility, or customer experience – and provide clear actions to close those gaps.

These are real examples from tasks Agathe has handled for our clients. If France is a priority market, we are here to help you adapt and succeed.

portrait of a german e-commerce specialist

Meet your German Specialist, Julian

Julian is our native German e-commerce manager. He supports both ongoing customer service clients and companies needing ad hoc help with their German operations. Whether for continuous growth or specific projects, Julian offers local expertise tailored to the German market.

Examples of how Julian can help you succeed in Germany:

If you're unsure whether your USPs resonate with German customers, Julian can give you clear, actionable insights to strengthen your positioning.
He can help you navigate German legal requirements, including product certifications and compliance standards, ensuring your operations are fully market-ready.
Before launching in Germany, Julian can help you build a strong and competitive go-to-market strategy.

These examples reflect real tasks Julian has supported clients with. If Germany is on your roadmap, we can help you enter the market with clarity and confidence.

E-commerce Managers

With our native e-commerce managers, you get native support tailored to your needs – whether you choose an e-commerce manager on demand or a Local Growth Partner. Get fast access to local market insights, webshop optimisation and growth-driving sparring.

E-commerce on demand

€163/hour

Pay as you go – no commitment

Quick start up

Support within days, not weeks

Native e-commerce support, task by task

Perfect for quick tasks and one-off projects – no commitment needed.

Get started

Recommended

Local growth partner

€1250/month

Up to 10 hours per month

Extra hours available if needed

Short termination period

Ongoing sparring for growth and localisation

Best for ongoing support and long-term growth in local markets.

Get started

Localise your marketing strategy

Making sure that your marketing content is always relevant and well-timed is difficult. Mother's Day, for instance, is celebrated on more than 10 different days in the spring throughout Europe – did you know that?

Subscribe to our Local Marketing Calendars and receive an email every quarter with the most important dates in the coming three months across 13 countries.

Understand the market situation

If you have a dream of succeeding in a new market with your webshop, it's important to understand the new market you are targeting.

Our e-commerce specialists have developed market fact sheets for multiple markets to help you stay on top when expanding abroad.

FAQ

Interested to know more about our e-commerce managers? Here's what people most often ask us.
If you don't find an answer to your questions, please get in contact with us right here.

How do I prepare my webshop for international markets?

What works in one market can fall short in another – especially when compared to local competitors. Your product selection, pricing, delivery terms, and return policies must not only meet expectations but also match what customers already know and trust.

A native e-commerce manager helps you adjust your setup to stay competitive – aligning your offer with local standards and making sure it holds up where it matters most: in the eyes of the customer.

Do I need to localise everything when expanding abroad?

Not always – but without local input, it is easy to miss the mark. Automated translations often overlook tone and cultural nuance, which can make a webshop feel unprofessional.

A native e-commerce manager helps you focus on what really matters in each market – from language to local preferences – so your brand builds trust, not confusion.

What insight does a native e-commerce manager bring?

They bring local knowledge to every part of your setup – from how your webshop reads and feels, to delivery expectations, customer communication, and product presentation.

Take Germany, for example. It is a complex and competitive market where small details matter. If your delivery options feel unfamiliar, or return terms are not clearly communicated, trust can drop quickly. A native e-commerce manager helps align your webshop with what local customers expect – so it feels reliable from the very first visit.

When should I involve a native e-commerce manager?

Ideally before launching in a new market – but they can also support you if you are already active and facing challenges.

You can choose a flexible On Demand setup or a Local Growth Partner with a set number of hours each month. The native e-commerce manager provides direct input, helps review your webshop, identifies local growth opportunities, and adjusts your activities to match market expectations.

With their support, you can move faster and make more confident decisions as you grow internationally.