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We help webshops with e-commerce strategy and market expansion.

Expanding your e-commerce business abroad can be daunting, with language barriers, local regulations, and unfamiliar markets. Navigate the challenges of international expansion with our market expansion and strategy services.

Discuss your opportunities
Market analysis

Understand your competition and lock in your positioning to succeed in your new market 
Webshop review

Webshop audits focusing on increasing conversation through proper localisation
Webshop translations

High quality webshop translations that ensure your customers can shop in their own language
Business roadmaps

Tailored business roadmaps and board workshops on e-commerce strategy
Market as a service

Test a new market with everything taken care of

Local presence

Add legitimacy to your webshop with local return addresses and phone numbers
Terms & conditions authoring

Stay within the legal guidelines with terms & conditions tailored for your webshop and market
Conversation rate optimisation

Sometimes it's not clear what the problem is. We do a 360 degree review to get you converting
Translation quality review

Ensure your webshop's translation are on point with a thorough quality review by a native

We supply webshops with native staff on demand.

When expanding to new markets, one of the biggest challenges is finding native staff to do translations, customer service, and other tasks that require a native touch. Our in-house teams from more than 20 countries gives you the access to individuals who understands the local culture and speaks the language of any market you are in.

Discuss your opportunities
Outsource customer service

Outsourcing customer service is more scalable and less expensive than doing it internally
B2B Sales Support

We serve your B2B customers in their native language and boost sales
Webshop and product translations

High quality e-commerce translations powered by AI and native translators

Performance marketing services

Native growth marketing specialists for ongoing digital marketing work and strategy
E-commerce management

We have e-commerce managers from +14 countries ready to help you by the hour
Social Media Management

Strengthen your brand by outsourcing your social media channels to local experts

We tailor and integrate software tools for efficient e-commerce processes.

As a webshop owner, the rapid development of new technologies can be difficult to keep up with. We make sure to stay up-to-date with the newest developments so you do not have to, ensuring that your webshop is able to benefit from the newest technologies.

Discuss your opportunities
Chat automation

A chatbot allows you to automate upwards of 15% of all customer service from day one
Automated conversation analysis

Automate and improve customer service analysis and reporting with artificial intelligence 

Email automation

Automate 40% of customer service emails with an intelligent contact form for your site
Technology setup and integrations

Connect your systems to some of the best software for process improvement in e-commerce

See all cases
We have done work for more than a 1000 webshops. We have gathered some of our work here in a collection of cases.
Featured case
Creativ Company
We did a Site Check for Creativ Company's German webshop. After having implemented our suggestions, they experienced a 94% uplift in conversion rate.
toddler with a home made crown
Featured case
Boom Butik
We made a chatbot for Danish fashion brand, Boom Butik. On day 1, it answered 15% of their conversations, while matching the website in tone of voice and design.
Person in pool with clothes on
Featured case
Matsmart - Motatos
We do customer service in five markets for Motatos, as well as supply technology for customer service that facilitates data-driven decision making in the organisation.
Motatos parcel on the hallway floor

Grow your brand with local social media expertise

Inconsistent or slow engagement is the fastest way to weaken your brand’s social media presence. Customers expect quick responses in their language, but handling this across markets takes time and local knowledge. Our specialists ensure every interaction is timely, relevant, and professionally managed – so you do not have to.

Get started
Pricing
hands holding a mobile phone
man reading and thinking about social media

 

Keeping up with engagement

Our native-speaking agents ensure your brand stays relevant in every market, managing engagement consistently across platforms. We help you prioritise what matters most – whether it is trend-watching, community management, answering comments, or re-posting content.

 

data board

 

 

Reporting with local insights

Get a simple overview of your performance with monthly reports that include relevant data and local context – helping you stay on top of your social media efforts. 

puzzle pieces

 

Seamless integration

We use Agora Pulse and other leading tools to integrate smoothly with your existing workflows, making it easy to get started without disrupting your current processes.

 

 

SUCCESS STORY:

How we helped Montatos scale in 5 countries with native customer service & useful technology

"With MakesYouLocal we get access to a local team of specialists for each market, allowing us to grow quickly and cost-effectively, without compromising customer satisfaction"

Motatos Matsmart icon

Chief Strategy Officer at Motatos

Johannes Kayser

Motatos-delivery-pink
STAY INFORMED OR DRIVE ENGAGMENT?

Our services

The perfect starting point when launching in a new market

Social media monitoring

From 299€/month
Monitoring of comments, mentions, and direct messages
Responding to customer inquiries and brand mentions
Ensuring compliance with platform guidelines and brand tone
Monthly reporting
Tracking and analysing local trends
Re-posting and engaging with relevant content
Initiating conversations and strengthening community relationships

For brands that need consistent monitoring of social media activity, ensuring quick responses to messages, mentions, and comments.
Hear more
The perfect starting point when launching in a new market

Community management

From €499/month
Monitoring of comments, mentions, and direct messages
Responding to customer inquiries and brand mentions
Ensuring compliance with platform guidelines and brand tone
Monthly reporting
Tracking and analysing local trends
Re-posting and engaging with relevant content
Initiating conversations and strengthening community relationships
For brands that want a proactive approach to managing audience interactions, staying on top of local trends, and maintaining an active social media presence.
Hear more
Local specialists from MakesYouLocal
THE KEY TO GREAT RESULTS

Native E-commerce Managers

Our native e-commerce managers, representing over 20 markets, ensure your brand stays relevant, visible, and engaging across all platforms. We handle customer inquiries, manage comments, and re-post content in the right language, on the right platform, at the right time.

With deep cultural insight and e-commerce expertise, we strengthen your brand’s presence by managing customer service, tracking local trends, and ensuring consistent engagement. Outsource your social media management to specialists who know your markets inside out, so you can focus on growing your business.

FAQ

Wondering how it works? Here are answers to the most frequently asked questions.

Which service should I choose?

  • Choose Social Media Monitoring if you need daily checks and responses to keep your brand present and professional. Starting from €299/month, this service ensures that customer comments, messages, and mentions are managed consistently.

  • Choose Community Management if you want a proactive approach that includes trend tracking, re-posting, and audience engagement. Starting from €499/month, this service is designed for brands looking to strengthen their online presence.
Which social platforms do you support?

We support Instagram, Facebook and TikTok.

Using Agora Pulse and other leading social media tools, we monitor activity, respond to messages and track engagement across channels. These platforms also give us the possibility to deliver structured monthly reports with relevant insights.
How often do you check?
  • Social Media Monitoring: The starting price includes one check per day, Monday to Friday, which is suitable for most brands that want to stay responsive without handling it in-house.
  • Community Management: The starting price includes daily checks, Monday to Friday, and is suitable for brands that want to stay visible and engaged across channels with a more active presence.

Weekend coverage and special requirements can be added if needed.
What are the benefits of social media management?
  • Stronger customer relationships that ensure timely, localised responses and build trust.
  • Better brand reputation by staying in control of conversations and avoiding missed messages.
  • Higher engagement through consistent interaction that keeps your brand active and visible.
  • Market insights that help you adapt to customer needs.
a portrait of MakesYouLocals CEO Max

INTERESTED IN SOCIAL MEDIA MANAGEMENT?

Have a chat with one of our expansion specialists, Max

Too many tasks, not enough time? Here is a better way