Understand your competition and lock in your positioning to succeed in your new market
![Employees at work](https://26182565.fs1.hubspotusercontent-eu1.net/hub/26182565/hubfs/Screenshot%202023-07-19%20at%2011.15.58.png?width=300&name=Screenshot%202023-07-19%20at%2011.15.58.png)
WE HELP WEBSHOPS
SUCCEED ABROAD
HOW CAN WE HELP YOU?
Even ambitious brands face challenges when expanding abroad, such as overcoming language barriers and managing local customer expectations. Since 2010, we’ve helped over 1000 webshops conquer these obstacles. Our talented teams from over 20 countries provide expert outsourced e-commerce management, ensuring your business not only competes but thrives internationally.
WE DO
Strategy & expansion
Expanding into new markets is challenging. Succeeding in those markets is even harder. Our native e-commerce specialists help set you up for success by connecting your webshop with local consumers and ensuring it resonates well.
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WE PROVIDE
Native webshop staff
Scaling your webshop internationally opens up new opportunities but requires local expertise. Our native teams provide customer service, translations, marketing, copywriting, and more to help you stay on top of the day-to-day work.
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WE LEVERAGE
E-commerce technologies
Optimising your webshop’s performance and efficiency is essential for scaling in new and existing markets. Our technologies streamline operations and provide valuable customer feedback to improve your webshop's performance.
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THIS YEAR WE HAVE HELPED...
![Woman in Boom Butik sweatsuit in the water](https://26182565.fs1.hubspotusercontent-eu1.net/hub/26182565/hubfs/Cases%20-%20all%20content/Boom%20Butik%20Case/Boom%20Butik%2c%202x1.png?width=300&name=Boom%20Butik%2c%202x1.png)
"With MakesYouLocal's technology we were able to automate a noticeable share of our customer interactions while staying true to our brand and identity"
– Felix Geoffroy, Partner at Boom Butik
Read more![Creativ Company baby](https://26182565.fs1.hubspotusercontent-eu1.net/hub/26182565/hubfs/Cases%20-%20all%20content/Creativ%20Company%20Case/HB_mega-sale_upto50pct.webp?width=300&name=HB_mega-sale_upto50pct.webp)
"With insights from MakesYouLocal's audit of our German webshop, we've nearly doubled our conversion rate. Their e-commerce expertise, and deep knowledge of specific markets has proved invaluable"
– Peter Rahbek, E-commerce Director at Creativ Company
Read more![Parcel on the floor](https://26182565.fs1.hubspotusercontent-eu1.net/hub/26182565/hubfs/Cases%20-%20all%20content/Matsmart%20Motatos%20Case/Parcel%20on%20the%20floor.jpeg?width=300&name=Parcel%20on%20the%20floor.jpeg)
"With MakesYouLocal we get access to a local team of specialists for each market, allowing us to grow quickly and cost-effectively, without compromising customer satisfaction"
– Johannes Kayser, Chief Strategy Officer at Motatos
Read more![Woman with blue flowers](https://26182565.fs1.hubspotusercontent-eu1.net/hub/26182565/hubfs/Cases%20-%20all%20content/Br%C3%B8ndsholm%20Case/br%C3%B8ndsholm1.jpg?width=300&name=br%C3%B8ndsholm1.jpg)
"MakesYouLocal provided us with professional service and advice, which helped us develop our business in Sweden through native expertise and allowing our customers are able to communicate in their own language"
– Irena Sibbern, CEO at Brøndsholm
Read more![Open 24 crocs](https://26182565.fs1.hubspotusercontent-eu1.net/hub/26182565/hubfs/Cases%20-%20all%20content/Open24%20Case/PNG%20to%20WEB.webp?width=300&name=PNG%20to%20WEB.webp)
"With MakesYouLocal we can rest assured our current customers are in safe hands, allowing us to focus on developing our business further"
– Aleksandr Pavlovič, Head of E-commerce at Open24
Read more![Sephora brushes](https://26182565.fs1.hubspotusercontent-eu1.net/hub/26182565/hubfs/Cases%20-%20all%20content/Sephora%20Case/Sephora%20brushes.webp?width=300&name=Sephora%20brushes.webp)
"Using MakesYouLocal's technology and expertise, we managed to reduce customer service costs drastically without compromising on quality"
– Emma Bonelli, E-commerce Specialist at Sephora
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STRATEGY & EXPANSION
Setting up a webshop and expanding into new markets requires more than just replicating your existing webshop in a new language. A successful expansion needs a strategic plan and a deep understanding of the local market to ensure your webshop appeals to and resonates with local consumers.
Our core competences:
Competitive market analysisConversion rate optimisation
Webshop localisation
Professional translations and proofreading services
Business roadmaps and strategy development
NATIVE WEBSHOP STAFF
Certain tasks are best handled by local experts. Customer service, translations, and copywriting are just a few examples. Most consumers prefer content and communication in their own languages, and our teams from 20+ countries are ready to assist you, whether you need ongoing support or just a few hours of help.
Outsource to our native teams
Remote customer service agents
Website and products translations and copywriting
E-COMMERCE TECHNOLOGIES
Once your webshop is established in a new market, the next step is scaling. We hand-pick and manage technologies that help keep your costs low but also continuously enhance your webshop’s performance, ultimately boosting your bottom line.
Discuss e-commerce technologies
Technology products and services
Customer-focused email deflection