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E-COMMERCE CONSULTING

DATA, EXPERIENCE AND NETWORK

CONVERTED TO STRATEGIC INPUT

Since 2010 we have supported more than 1,000 international e-commerce businesses expand into new markets and operate their webshops. 

We are experts in webshop translations, payment methods, trustmarks, and other aspects of localisation in e-commerce, with our native teams handling day-to-day customer service across 15 European markets for hundreds of webshop.

DECIDE. LOCALISE. OPTIMISE. GROW. SUCCEED.

WE HELP COMPANIES WITH

Inspiration and alignment of boards and management teams

Market selection

Designing roadmaps for international rollout

Marketplace guidance and how to navigate between sales channels

Analysis and optimisation of the customer journey

Identifying why they are not reaching their goals and how to do so

... and more within international e-commerce.

Learn and get inspired from the experience of others with our consulting services that set you up for success in international e-commerce.

Whether you want to expand into B2B sales and need help making a strategy, want to improve your performance in your current markets, or something else, we can help you with actionable insights and guidance that grows your webshop.

 

Let's talk
HOW TO

GET STARTED!

Our Onboarding Team integrates your e-commerce platform with our customer service tool - this way, our agents have the necessary knowledge at hand for consistent and high-level customer service. 

We advice you on how to best localise your shop and provides you with services such as a local return address, social media monitoring or terms and conditions, all based on your needs.

You will have an Account Manager and a Shop Responsible at hand, who both look after your shops performance and opportunities for optimisation based on all the data and experience we have at hand.

system-integrations

50+ YEARS OF E-COMMERCE EXPERIENCE

MEET THOSE THAT CAN GUIDE YOU TO SUCCESS

Max, Donatas, and Søren each boast many years of experience in international e-commerce from a wide range of companies and roles. In acting as consultants, their expertise is further accentuated by the native teams at your disposal ensuring that any suggestion made has been fully vetted by native specialists from any of the 15 markets we support.

Max CEO
TOUCH
Max Riis Christensen CEO & Founder

Specialised in cross border e-commerce. Great insight into local e-commerce challenges and opportunities in Europe. His experience covers website optimisation, CRM strategies, online marketing, supply chain optimisation and outsourcing. Managing director over 10 years in leading Danish webshops. Speaker at e-commerce events in Denmark and internationally.

Book Max for a chat
Max Riis Christensen CEO & Founder
Donatas Gudelis
TOUCH
Donatas Gudelis Baltics Managing Director

Entrepreneur and E-commerce enthusiast. Specialises in Cross-border e-commerce, business internationalisation, marketing and customer experience. Public speaker in Lithuanian and English.

Book Donatas for a chat
Donatas Gudelis Baltics Managing Director
Søren Kjær Nielsen, Partner at MakesYouLocal
TOUCH
Søren Kjær Nielsen Partner

Specialised in international online marketing including search, social and sales via marketplaces. Has worked with online marketing and sales since 2000 for, among others, VisitDenmark and Hewlett-Packard, and since 2010 as an online marketing consultant with cross border as a core competence. Experienced presenter in Danish and English.

Book Søren for a chat
Søren Kjær Nielsen Partner

HOW WE HAVE HELPED OUR CLIENTS

Søstrene Grene were concerned about local checkout requirements. We provided initial councelling on guidelines based on their platform and conducted extensive quality assurance of those flows. 

Søstrene GreneEnsuring checkout flow quality in foreign markets

MakesYouLocal works with Erhvervshusene to equip small-to-medium businesses with tailored strategies for international webshop expansion. We offer initial guidance and help secure co-financing through Erhvervshusenes Virksomhedsprogram.

SMV:EksportKickstarting international growth

MakesYouLocal held a workshop with the board of Scandomestic, a producer of kitchen and bathroom appliances. They wanted to make sure the board and the management were on the same page when it came to Direct-2-Concumer sales. Additionally it included a valuable discussion about the strategic directions Scandomestic could move in.

ScandomesticBoard workshop on Direct-2-Consumer sales