CONVERTED TO STRATEGIC INPUT
Since 2010 we have supported more than 1,000 international e-commerce businesses expand into new markets and operate their webshops.
We are experts in webshop translations, payment methods, trustmarks, and other aspects of localisation in e-commerce, with our native teams handling day-to-day customer service across 15 European markets for hundreds of webshop.
WE HELP COMPANIES WITH
Inspiration and alignment of boards and management teams
Designing roadmaps for international rollout
Marketplace guidance and how to navigate between sales channels
Analysis and optimisation of the customer journey
Identifying why they are not reaching their goals and how to do so
... and more within international e-commerce.
Learn and get inspired from the experience of others with our consulting services that set you up for success in international e-commerce.
Whether you want to expand into B2B sales and need help making a strategy, want to improve your performance in your current markets, or something else, we can help you with actionable insights and guidance that grows your webshop.
Our Onboarding Team integrates your e-commerce platform with our customer service tool - this way, our agents have the necessary knowledge at hand for consistent and high-level customer service.
We advice you on how to best localise your shop and provides you with services such as a local return address, social media monitoring or terms and conditions, all based on your needs.
You will have an Account Manager and a Shop Responsible at hand, who both look after your shops performance and opportunities for optimisation based on all the data and experience we have at hand.
50+ YEARS OF E-COMMERCE EXPERIENCE
MEET THOSE THAT CAN GUIDE YOU TO SUCCESS
Max, Donatas, and Søren each boast many years of experience in international e-commerce from a wide range of companies and roles. In acting as consultants, their expertise is further accentuated by the native teams at your disposal ensuring that any suggestion made has been fully vetted by native specialists from any of the 15 markets we support.
HOW WE HAVE HELPED OUR CLIENTS
Søstrene Grene were concerned about local checkout requirements. We provided initial councelling on guidelines based on their platform and conducted extensive quality assurance of those flows.
MakesYouLocal works with Erhvervshusene to equip small-to-medium businesses with tailored strategies for international webshop expansion. We offer initial guidance and help secure co-financing through Erhvervshusenes Virksomhedsprogram.
MakesYouLocal held a workshop with the board of Scandomestic, a producer of kitchen and bathroom appliances. They wanted to make sure the board and the management were on the same page when it came to Direct-2-Concumer sales. Additionally it included a valuable discussion about the strategic directions Scandomestic could move in.