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We help webshops with e-commerce strategy and market expansion.

Expanding your e-commerce business abroad can be daunting, with language barriers, local regulations, and unfamiliar markets. Navigate the challenges of international expansion with our market expansion and strategy services.

Discuss your opportunities
Market analysis

Understand your competition and lock in your positioning to succeed in your new market 
Webshop review

Webshop audits focusing on increasing conversation through proper localisation
Webshop translations

High quality webshop translations that ensure your customers can shop in their own language
Business roadmaps

Tailored business roadmaps and board workshops on e-commerce strategy
Market as a service

Test a new market with everything taken care of

Local presence

Add legitimacy to your webshop with local return addresses and phone numbers
Terms & conditions authoring

Stay within the legal guidelines with terms & conditions tailored for your webshop and market
Conversation rate optimisation

Sometimes it's not clear what the problem is. We do a 360 degree review to get you converting
Translation quality review

Ensure your webshop's translation are on point with a thorough quality review by a native

We supply webshops with native staff on demand.

When expanding to new markets, one of the biggest challenges is finding native staff to do translations, customer service, and other tasks that require a native touch. Our in-house teams from more than 20 countries gives you the access to individuals who understands the local culture and speaks the language of any market you are in.

Discuss your opportunities
Outsource customer service

Outsourcing customer service is more scalable and less expensive than doing it internally
B2B Sales Support

We serve your B2B customers in their native language and boost sales
Webshop and product translations

High quality e-commerce translations powered by AI and native translators

Performance marketing services

Native growth marketing specialists for ongoing digital marketing work and strategy
E-commerce management

We have e-commerce managers from +14 countries ready to help you by the hour

We tailor and integrate software tools for efficient e-commerce processes.

As a webshop owner, the rapid development of new technologies can be difficult to keep up with. We make sure to stay up-to-date with the newest developments so you do not have to, ensuring that your webshop is able to benefit from the newest technologies.

Discuss your opportunities
Chat automation

A chatbot allows you to automate upwards of 15% of all customer service from day one
Automated conversation analysis

Automate and improve customer service analysis and reporting with artificial intelligence 

Email automation

Automate 40% of customer service emails with an intelligent contact form for your site
Technology setup and integrations

Connect your systems to some of the best software for process improvement in e-commerce

See all cases
We have done work for more than a 1000 webshops. We have gathered some of our work here in a collection of cases.
Featured case
Creativ Company
We did a Site Check for Creativ Company's German webshop. After having implemented our suggestions, they experienced a 94% uplift in conversion rate.
toddler with a home made crown
Featured case
Boom Butik
We made a chatbot for Danish fashion brand, Boom Butik. On day 1, it answered 15% of their conversations, while matching the website in tone of voice and design.
Person in pool with clothes on
Featured case
Matsmart - Motatos
We do customer service in five markets for Motatos, as well as supply technology for customer service that facilitates data-driven decision making in the organisation.
Motatos parcel on the hallway floor
Man speaking into a microphone

CEMENT YOUR ONLINE PRESENCE WITH DIGITAL MARKETING

By combining local knowledge from our Growth Specialists with your digital marketing department, we can utilise data, technology, and market knowledge to grow your online reach without breaking your budget. 

BOOST YOUR GROWTH

WITH LOCAL EXPERTISE

It is not enough to translate the texts of a well-performing campaign in your home market with the hope that it will perform the same abroad. Customers have very different buying habits and expectations – especially in international e-commerce, where every country has its inherent rules and best practices. Our local knowledge will ensure that all your texts, CTAs and even the emotions you try to convey, will have the best chance of engaging potential native customers.

Data-based decisions

We use our experience from other webshops in the same industry and collected data to give you all the information you need to make the right decisions and succeed in the chosen market.
Optimising content

Our native-speaking e-commerce specialists can translate, localise and optimise your blog posts, articles, category texts and all kinds of ads to convert visitors into customers. 
Local knowledge

Leverage the expertise of our e-commerce specialist to gain the competitive advantage and local knowledge that you need to compete in your target market as if it was your own – whilst staying true to your brand.

GROWTH SPECIALIST

By combining data, technology and local market knowledge, our Growth Specialists will create a plan tailored to your needs, to help you stand out from the crowd and attract customers in new markets.
Localised SEO content
Google Ads localisation/optimisation
Localised marketing texts
Let's discuss your needs

MARKET ENTRY REPORT

From understanding local preferences and cultural nuances to evaluating the competitive landscape, our detailed Market Entry Report empowers you to make data-driven decisions to maximise your growth.
Market introduction & local preferences
Competitor analysis
Insights into effective market positioning
Read more about the report
THE RIGHT STRATEGY FOR THE RIGHT MARKET

Brøndsholm increased their sales by 442% in just four months

woman with flowers
a portrait of MakesYouLocals CEO Max

CURIOUS ABOUT DIGITAL MARKETING?

Have a chat with one of our expansion specialists, Max