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Resources

Practical guides for
international e‑commerce

Research, tools and market knowledge for e-commerce businesses expanding abroad.

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Succeed Abroad - The Magazine

13 e-commerce brands share what they wish they had known before expanding internationally. Dilling, Rugvista, MAKE nordic, LinenMe and Rapunzel of Sweden reflect honestly on what worked - and what did not.

  • How to expand e-commerce business to new markets
  • Common mistakes in e-commerce expansion
  • What to consider before launching in a new country
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E-commerce Toolkits

Free, practical resources for e-commerce businesses planning or managing international expansion. Find guides, checklists and templates covering localisation, customer service setup and market entry.
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Guide Get Started Guide Our guide to International E-commerce and how to launch your international webshop
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Guide Content Guide Get localised marketing tips and important dates across 12 European markets
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German Market Fact Sheet
Data sheet Market Fact Sheet Exploring consumer spending and e-commerce trends across 12 European markets
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Magazine Our Magazine Get Succeed Abroad - The Magazine filled with the best tips on international expansion
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Guide AI in CS Get seven lessons based on insights from 700,000+ conversations across markets.
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Voice of Customer: e‑commerce insights

Analysis of 787,052 customer service interactions across 300+ European webshops, covering the trends and challenges shaping e-commerce in 2025.

  • Key trends in e-commerce customer service for 2025
  • What customers are actually asking for 
  • Benchmarks from 300+ European webshops
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Voice of Customer report
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Industry thought leaders

Hear directly from e-commerce professionals who have built and scaled webshops across European markets. Practical conversations on international expansion, marketing and day-to-day operations.
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Don't miss out: The get started guide

A practical guide for e-commerce professionals preparing for international expansion - built on experience from supporting over 1,000 brands across European markets.

  • What to prioritise before entering a new market
  • How to adapt your webshop to local expectations
  • How to calculate market viability
  • How to avoid the most common early mistakes
Download the report →
Get Started Guide

Community

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Tips, cases, and hands-on toolkits from native e-commerce specialists across 21 markets.

🚀 Tips and tricks to help you build trust abroad
✍️ Cases and insights from native e-commerce managers
✂️ Hands-on toolkits that you can apply to your business

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