WORK SMARTER WITH AUTOMATION
Our customisable chatbot delivers round-the-clock reliable and cost-effective localised support, and ensures a smooth handover of cases that require special attention or a human touch.
INSIGHTS AND DATA-BASED REPORTING
It has been designed to facilitate a friction-free shopping experience that drives customer satisfaction and conversion.
PROVIDE CUSTOMERS WITH NATIVE SERVICE
Every day we provide customer support for more than 250 webshops across 15 different languages.
Contact us today for access to learn how we can help you SUCCEED ABROAD.
IS AUTOMATION THE WAY TO GO?Get in touch today to learn how our Automated Customer Support Solution can benefit you and your webshop.
IMPLEMENTING OUR AUTOMATED CUSTOMER SUPPORT SOLUTION
Discover the solutions for an excellent Customer Service
AUTOMATED CUSTOMER SERVICEfrom €170/month
An advanced chatbot handles frequently asked and repetitive questions, guides the customer towards the answer they are looking for and provides easy access to tracking information.
Our Automated Customer Support solution can be implemented as a standalone support option alongside your existing solution - whether in-house or outsourced.
Germany - from € 275 per month
Poland - from € 170 per month
FULL CUSTOMER SERVICEfrom €379/month
We engage customers in their own language, on their terms, and treat them as if they were our own.
Our support teams are online on weekdays from 9 until 21 while a chatbot solution offers clear answers to simple or repetitive questions during our out-of-office hours.
Germany - from € 647 per month
Poland - from € 379 per month