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We help webshops with e-commerce strategy and market expansion.

Expanding your e-commerce business abroad can be daunting, with language barriers, local regulations, and unfamiliar markets. Navigate the challenges of international expansion with our market expansion and strategy services.

Discuss your opportunities
Market analysis

Understand your competition and lock in your positioning to succeed in your new market 
Webshop review

Webshop audits focusing on increasing conversation through proper localisation
Webshop translations

High quality webshop translations that ensure your customers can shop in their own language
Business roadmaps

Tailored business roadmaps and board workshops on e-commerce strategy

Local presence

Add legitimacy to your webshop with local return addresses and phone numbers
Terms & conditions authoring

Stay within the legal guidelines with terms & conditions tailored for your webshop and market
Conversation rate optimisation

Sometimes it's not clear what the problem is. We do a 360 degree review to get you converting
Translation quality review

Ensure your webshop's translation are on point with a thorough quality review by a native

We supply webshops with native staff on demand.

When expanding to new markets, one of the biggest challenges is finding native staff to do translations, customer service, and other tasks that require a native touch. Our in-house teams from more than 20 countries gives you the access to individuals who understands the local culture and speaks the language of any market you are in.

Discuss your opportunities
Outsource customer service

Outsourcing customer service is more scalable and less expensive than doing it internally
B2B Sales Support

We serve your B2B customers in their native language and boost sales
Webshop and product translations

High quality e-commerce translations powered by AI and native translators

Performance marketing services

Native growth marketing specialists for ongoing digital marketing work and strategy
E-commerce management

We have e-commerce managers from +14 countries ready to help you by the hour

We tailor and integrate software tools for efficient e-commerce processes.

As a webshop owner, the rapid development of new technologies can be difficult to keep up with. We make sure to stay up-to-date with the newest developments so you do not have to, ensuring that your webshop is able to benefit from the newest technologies.

Discuss your opportunities
Chat automation

A chatbot allows you to automate upwards of 15% of all customer service from day one
Automated conversation analysis

Automate and improve customer service analysis and reporting with artificial intelligence 

Email automation

Automate 40% of customer service emails with an intelligent contact form for your site
Technology setup and integrations

Connect your systems to some of the best software for process improvement in e-commerce

See all cases
We have done work for more than a 1000 webshops. We have gathered some of our work here in a collection of cases.
Featured case
Creativ Company
We did a Site Check for Creativ Company's German webshop. After having implemented our suggestions, they experienced a 94% uplift in conversion rate.
toddler with a home made crown
Featured case
Boom Butik
We made a chatbot for Danish fashion brand, Boom Butik. On day 1, it answered 15% of their conversations, while matching the website in tone of voice and design.
Person in pool with clothes on
Featured case
Matsmart - Motatos
We do customer service in five markets for Motatos, as well as supply technology for customer service that facilitates data-driven decision making in the organisation.
Motatos parcel on the hallway floor
employees clapping

OUR CULTURE

CONNECTING OUR MISSION & VALUES IS

OUR KEY TO SUCCESS

Our values serve as guiding principles for our interactions and relationships with our clients and colleagues. They are closely connected to our mission and help us in determining what is important and where our focus should be.

OUR MISSION

“We provide all companies with the power* to participate and win in the world of e-commerce”

*The power is “pay as you go” access to native e-commerce specialists, native e-commerce teams, new technology and IT infrastructure usually only available among the biggest companies.

OUR VALUES

GUIDE OUR INDIVIDUAL ACTIONS AND SHAPE OUR CULTURE

Towards our clients, our values are delivering exceptional service, exceeding expectations, and prioritising their satisfaction. We strive to build long-lasting partnerships based on trust, transparency, and a deep understanding of their needs.

Our values in our relationships with colleagues promote collaboration, respect and support. We cultivate an inclusive and nurturing environment that fosters teamwork, empowers personal growth, and encourages open communication.

WE CARE heart icon

  • We like that people are unique – and have different talents
  • We help and support each other to succeed
  • We work across offices and take pride in ensuring that everyone feels included
  • We celebrate the small wins

WE TAKE OWNERSHIP key icon horizontal

  • We know we carry great responsibility for each other's well-being
  • We take pride in the trust our clients & colleagues put in us
  • We nurture a culture where everyone feels empowered to take ownership of their work

WE STRIVE FOR EXCELLENCEstar icon

  • We believe that quality is not just a goal; it is a commitment to everyone around us
  • We believe in long-lasting relationships based on a shared commitment to success
  • We foster a culture of continuous learning and development to deliver high-quality results

WE VALUE OPEN DIALOGUE can icon

  • We have an open-door policy and encourage everyone to speak their minds
  • We understand that effective and proactive communication is the key to building strong relationships
  • We encourage an environment where people feel comfortable expressing their ideas
  • We value feedback and actively seek ways to improve our way of working

WE ENCOURAGE INNOVATIONicon bulb

  • We foster a culture of proactive ideation and experimentation
  • We understand that our innovation thrives when diverse perspectives come together
  • We ensure that fast innovation goes hand in hand with our dedication to customer success
  • We recognise that success is not always guaranteed, but we firmly believe in the value of trying