Stay compliant with local Terms & Conditions

A native e-commerce manager reviews the rules for consumer rights, delivery, returns and mandatory information in the chosen country. You receive terms written in accessible language that reflect both legislation and common practice, making it easier to stay compliant in your daily work.

The terms are adapted to the way you handle orders, returns, delivery and communication. You receive clear guidance on where your workflows may differ from local expectations, along with practical suggestions to help you avoid misunderstandings or situations that lead to customer dissatisfaction.

You receive a complete set of ready-to-use terms, together with an implementation guide that covers duty of disclosure, consent for direct marketing and other relevant requirements. If needed, our local e-commerce specialists can also translate your privacy policy and cookie policy, invoiced by the hour.

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Terms & Conditions

€1350

Tailored to your business processes

Compliant with local legislation and practice

Includes an implementation guide

Compliance check of transactional emails

You receive a full set of terms and conditions prepared by a native e-commerce manager, adapted to your workflows and ready to upload to your webshop.

Get an offer for Terms & Conditions

THE KEY TO GREAT RESULTS

Native e-commerce managers

Having someone who has been born and raised in the market you are selling to shape your terms makes a clear difference. When that person is also an e-commerce specialist, their insight becomes invaluable.

Our native e-commerce managers combine lived culture with practical knowledge of online shopping rules and expectations. They know how information should be presented and which details matter locally, helping your terms feel natural, accurate and aligned with everyday customer behaviour.

FAQ

Interested in knowing more about our Terms and Conditions product? Here is what people most often ask us.
If you do not find an answer to your questions, please get in contact with us right here.

Do I really need local terms and conditions for my webshop? Yes. Even though many rules are harmonised across the EU, the interpretation varies in each country. Local terms make it easier for customers to understand their rights and help you avoid confusion linked to delivery, returns and cancellations. Clear terms also build confidence when you enter a new market.

What happens if my webshop does not follow the correct rules? Using unclear or incomplete terms can lead to customer complaints, forced refunds or situations where you must follow rules you did not intend to offer. In some markets, such as Germany, missing or incorrect information can lead to fines or legal notices. Local terms help you avoid these issues by setting the correct expectations from the start.

How do local terms and conditions build trust with customers? The rise of fake webshops and long delivery times from overseas sellers has made customers more careful when they shop online. Local terms written in their own language are a strong trust signal. They show that your webshop follows local rules and offers clear return rights, reliable delivery information and transparent conditions. This helps customers feel safe buying from your shop instead of worrying that items will not arrive or cannot be returned.

What do I receive when I purchase local terms & conditions? You receive a complete set of terms and conditions tailored to your market and your workflows, written by a native e-commerce manager. The product includes an implementation guide with relevant requirements for the selected market. If needed, we can also translate your privacy policy and cookie policy.

Stay compliant with local terms and conditions

Terms & Conditions

Native e-commerce managers

FAQ

CURIOUS ABOUT LOCAL TERMS AND CONDITIONS?

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