Our Onboarding Team integrates your e-commerce platform with our customer service tool - this way, our agents have the necessary knowledge at hand for consistent and high-level customer service.
We advice you on how to best localise your shop and provides you with services such as a local return address, social media monitoring or terms and conditions, all based on your needs.
You will have an Account Manager and a Shop Responsible at hand, who both look after your shops performance and opportunities for optimisation based on all the data and experience we have at hand.
