Succeed Abroad Roundtables

As Customer Service Operations Manager at Matsmart, Henrik Sandström has built strategies that turn customer expectations into a driver for international growth. With deep insights from operating across markets – including Germany, Sweden’s largest export destination – he will share how a customer-first approach can shape performance, scalability, and long-term success in e-commerce.

Win customer loyalty with data and automation
With us today, we have Dotdigital who knows all about marketing automation and strong customer relationships. Talk to Dotdigital about practical insights and straight-to-the-point ideas on using data and automation to win loyalty and get results. 
 
Simplify your payment flows
Mollie is a leading expert in online and in-person payments across Europe. Whether you are a small business looking for a quick and easy setup or a large company looking to expand your presence across the continent, Mollie has got you covered with their portfolio of 35+ payment methods. Have a chat with Mollie about simplifying your payments flow and localising your checkout experience across markets.

We will divide into smaller groups, each facilitated by one of MakesYouLocals e-commerce specialists. This is your chance to bring forward your own considerations about market expansion and get your ideas explored in an open, focused dialogue with other brands and specialists.