Launch a new market
with local expertise
Market Entry as a Service is a six-month live test of a new market, built to show you how your webshop will perform there.
Our native team localises your webshop and runs customer service in the local language from the first order. Along the way, we collect the insights you need to make a decision, from how customers buy to what they ask about before and after their order. After six months, you know how the market responds to your products and what it will take to grow there.
Start with a test
A six-month trial
in your next market
A complete market entry
We set up the whole market for you, and our native team is responsible for all of it. Your test runs with the same setup as a real launch, so the results show how the market will perform. It costs about the same as hiring one person.
- Webshop localised to the market
- Native customer service by email, phone and chat
Business as usual at home
Before launch, we get to know your brand, your products and the way you talk to your customers. That way, every answer in the new market is "on brand". From there, the daily work is ours, including covering sick days.
- AI and native agents in your tone of voice
- No hiring or local HR on your side
Build a case
We agree the KPIs with you before launch and track them throughout the six months. When the test ends, we go through the results, so you know what it will take to grow there, and if it is worth the investment.
- Status updates every second week
- Live access to all customer conversations
How It works
What happens after the six months
When the six months are up, we sit down with you and go through the results. We look at what worked, what held customers back and where the potential is. From there, we help you plan the next step, whether that is growing in the market or using what you learned to enter a new one.
If you continue with us, the team and setup are already in place, and you can add more to it.
Want to go through it in more detail?
Tell me which market you are looking at, and we will talk through what a six-month test could show you. You will get a view of whether it is the right step for your webshop right now.
THE SERVICES BEHIND THE TEST
The team and setup
of your new market
Customer Service
Your customers get help from AI and native agents on every channel. It is the same setup you test, and the one you keep if you continue.
- Email, phone, chat and social media
- Connected to your shop, OMS and carriers
- Replies in under 60 seconds, 24/7
Native Specialists
Natives who know how customers in the market shop, backed by client and tech specialists who keep the whole setup running.
- Trained in your products and brand
- Regular meetings and market updates
- Tech specialists behind the setup
Localisation
Your full product catalogue, ready for the new market. Our AI learns your products and tone first, and a native specialist checks every text before it goes live. Full localisation.
- Return handling and local logistics
- Campaign localisation and product page optimisation
- Translation review
- Localisation
- Site optimisation
"Leveraging insights from MakesYouLocal's meticulous audit of our German webshop, we've nearly doubled our conversion rate."
— Peter Rahbek, E-commerce Director, Creativ Company
Creative Company
+94% conversion rate in Germany after a single audit
Creativ Company had translated and launched their German webshop, but sales were underperforming. A native specialist audit revealed critical gaps in payment methods, trust signals, and checkout flow.With targeted fixes based on 29 tailored recommendations, their German conversion rate nearly doubled.
Not Ready to commit yet?
See how we recommend getting started
Use our guide as a checklist when you prepare your expansion across new markets. It takes you through the parts that most often cause problems in a new market, from payment methods and returns to translations and technical setup.
When you have read it, you know what to prioritise before launch and how to adapt your webshop to what local customers expect.
Frequently asked questions
Interested in knowing more about Market Entry as a Service?
AT MakesYouLocal we have worked with helping e-commerce brands succeed abroad since 2010. We have put together our products so that we can help create the best business case for you expansion.
The Market Entry as a Service is a six-month live test of a new market. We set up the whole market for you, and one native team is responsible for all of it. Your webshop is localised to the market, and your customers get native customer service by email, phone and chat. During the test, you get status updates every second week and live access to all customer conversations. When the six months are up, we go through the results with you.
The price is fixed and costs about the same per month as one full-time employee.
For the price of that, you get a full team with a native customer service agent, a compliance specialist, translations and our local e-commerce specialists.
Book a meeting, and we will give you a price for the market you are looking at.
Start with the basics: which markets fit your products, and what local customers expect from your webshop.
Our Get Started Guide takes you through it step by step, and the Market Fact Sheets show e-commerce trends and consumer spending across 12 European markets. Localisation is often where the biggest gains are. Creativ Company increased their German conversion rate by 94% after a review by our native specialists.