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How Creativ Company achieved a
94% increase in conversion rate
A site check of their German webshop - conducted by MakesYouLocal's native e-commerce specialists
A major market
The right local setup
Creativ Company is a leading Danish supplier of arts and crafts materials. As part of their growth strategy, they decided to extend into Germany. One of Europe's largest and most competitive e-commerce markets.
They knew that entering Germany required more than translating content into another language. Their German webshop needed to feel right to local customers: trustworthy, easy and aligned with how German shoppers expect to buy online. It also had to meet local compliance requirements.
"Leveraging insights from MakesYouLocal's meticulous audit of our German webshop, we've nearly doubled our conversion rate. Their expertise, deeply rooted in an understanding of e-commerce nuances and local market dynamics, has proved invaluable"
A thorough audit
29 specific fixes
The starting point was the webshop itself - experienced the way a German customer would. Our specialists placed test orders, reviewed the checkout flow, and worked through payment options, logistics, product pages, and legal compliance.
The audit covered nine areas: first impression, front page, ease of navigation, product page details, logistics, checkout flow, payment options, legal compliance, and language quality. From that analysis, we identified 29 specific recommendations - ranging from language corrections and CTA placement to mobile compatibility and logistics partners.
Most recommendations were implemented by Creativ Company's in-house editors without development work or complicated changes.
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